On the Integrations page, navigate to Outgoing Webhooks: Once again, open the menu and navigate to the Integrations: To do this, navigate to Menu > Integrations > Outgoing Webhooks > Add Outgoing Webhook In order to reply to messages directly from Mattermost, you'll need to set up an outgoing webhook. If your bot token is working properly, you should now be able to select the channel from which you would like to reply to messages from Papercups.Īs a best practice, it's good to set up a channel dedicated to responding to messages and nothing else.
This is the bot token which you should paste into Papercups:
Username: papercups (name this whatever you want).Then, enter the following information in the Add Bot Account form: On the Integrations page, navigate to Bot Accounts: Next, set up your bot account by navigating to Menu > Integrations > Bot Accounts > Add Bot Account.įirst, open the menu and navigate to the Integrations: Set Enable Bot Account Creation to true and hit the Save button at the bottom. Then, navigate to the Bot Accounts subsection under the Integrations section. To enable bot accounts, you'll need to navigate to Menu > System Console > Integrations > Bot Accounts.įirst, open the menu and navigate to the System Console: In order to get a bot token for Papercups, you may need to first enable bot accounts in your settings. (If you don't already have Mattermost and want to try it, the easiest way to get your own instance set up is by deploying to Heroku: )įor example, the URL we use for our Mattermost demo would be: Your Mattermost URL is simply the URL at which your Mattermost instance is hosted. On the Integrations page at, find Reply from Mattermost and click the " Connect" button:Ī modal should pop up that looks like this:įirst, you'll need to fill in your Mattermost URL. Please keep all your API tokens a secret! Getting started # All the API tokens used in this guide have been revoked and are no longer valid.
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